TERMS AND CONDITIONS

WE HIGHLY RECOMEND THE READING OF THE TERMS & CONDITIONS BEFORE ACESSING OR USING CASFLO APP AND CONTRACTING OUR SERVICES. BY ACCESSING OR USING THE WEBSITE, YOU ARE AUTOMATICALY AGREEING WITH THE TERMS AND CONDITIONS.

This website is a property of Expertapproach – Gestão em Marketing, Lda. a limited partnership located at Avenida Almirante Reis, nº114, 7ºG, 1169-227 Lisbon Portugal, registered under the VAT number 510 955 606, hereinafter referred to as MARKET ENGINE, as owner of the MARKET ENGINE brand.

For all effects of this agreement, the following definitions are acknowledged:

  • Service – CASFLO APP / www.casflo-app.com / www.app.casflo-app.com
  • Service Provider – MARKET ENGINE
  • User – Individual or corporation who acquires the Service
  • Account – Each user’s domain
  • Subscription – Plan of each user
  • Plan – Characteristics that are specific to the service subscribed by the user
  • Project – Space where the user inputs economic and financial assumptions regarding an economic initiative that the user pretends to study
  • Versions – different scenarios within the same project, meant to provide a comparation based on partially distinct assumptions. The Project is composed by the group of Versions created and utilized by the User.
  • Site – www.casflo-app.com / www.app.casflo-app.com

A. The service and its characteristics

  1. CASFLO APP is a web application that allows users to undertake economic and financial feasibility analysis. The analysis are performed by the user as he or she inputs financial assumptions over a broad range of items for a 5-year financial forecast.
  2. To use CASFLO APP, it is necessary register a user. To do so, the following information is required: name, e-mail, setting a password, date of birth, gender, country of residence.
  3. Each user can only have one subscription of the available plans. The subscription may vary between two periodicities:
    1. Monthly, regarding 30 (thirty) days of use;
    2. Annual, regarding 365 (three hundred and sixty-five) days of use.
  4. There are four plans available. These are the characteristics of each plan:
    1. Demo Plan: 1 (one) project, unlimited simulations, saves 1 (one) version, access to the learning center, 1 (one) user, input raw materials by sales percentage, input salary expenses by category, income Statement by nature. This plan is attributed to users that are in one of the following situations:
      1. Under the 15-day experimental period after registering the user on the application, allowing users to test the application within certain restrictions.
      2. The user is collaborating with other users that have 1 (one) Full Plan or a Full & Custom Plan, by being given the permission to access those users’ projects, although restricted by the limitations of the Demo Plan.
      3. Users that have acquired and manage Partnership subscriptions, in which case it is given the access to the partnership management page.
    2. Base Plan: 1 (one) project, unlimited simulations, save 2 (two) versions, access to the Learning Center, 1 (one) user, input raw materials by sales percentage, input salary expenses by category, Income Statement by nature, export reports to xlsx and/or .pdf formats.
    3. Full Plan: 1 (one) project, unlimited simulations, save 5 (five) versions, access to the Learning Center, 3 (three) users, input raw materials by sales percentage or by item, input salary expenses by category or by individual employee, income Statement by nature and functions, export reports to xlsx and/or .pdf formats.
    4. Full & Custom Plan: 2 (two) to 10 (ten) projects, unlimited simulations, save 5 (five) versions, access to the Learning Center, 3 (three) users, input raw materials by sales percentage or by item, input salary expenses by category or by individual employee, income Statement by nature and functions, export reports to xlsx and/or .pdf formats.
  5. The service requires that each user inputs the combination of economic and financial assumptions that he believes are the most adequate to the project to obtain the simulations. The user is responsible for defining the assumptions. The required assumptions are:
    1. Taxes on the relevant country: VAT (Value Added Tax), Corporate tax and Social Security;
    2. Inflation;
    3. VAT due date;
    4. Days of accounts receivables;
    5. Days of accounts payables;
    6. Days of investment accounts payables;
    7. Days of stock;
    8. Revenues and raw material;
    9. Operating expenses;
    10. Employees’ benefits;
    11. Other gains and costs (operational grants, investment grants, other gains and other costs);
    12. Investment;
    13. Financing (issued capital, other equity instruments, shareholders’ loan and debt);
    14. Other assets and liabilities (other noncurrent assets, other current asset, other noncurrent liabilities and other current liabilities);
    15. Feasibility analysis (risk-free asset, beta, market risk-premium, average interest rate, equity weight and perpetuity growth rate).
  6. CASFLO APP generates analytical reports based on the assumptions of each project. The reports can be exported to .xlsx and .pdf formats and are the following:
    1. Income statement.
    2. Balance sheet.
    3. Feasibility analysis.
    4. Indicators.
    5. Financing plan.
    6. Revenue plan.
    7. Investment plan.
    8. Human resources plan

B. Terms of Service

By using www.casflo-app.com (“Service”), and contracting the provision of this Service the user agrees to be bound to the following terms and conditions (“Terms of Service”):

  1. MARKET ENGINE reserves the right of periodically updating and changing the Terms of Service, without prior notice;
  2. Any new feature that improves upon or betters the current service, including new tools and features, is subject to the conditions established in the Terms of Service;
  3. By continuing to use the Service after any changes have been made by MARKET ENGINE, the user expresses acceptance of such changes;
  4. The user may access the latest version of the Terms of Service at any time at https://www.casflo-app.com/terms-and -conditions;
  5. The user is forbidden of using the website and/or all of its content and/or service and/or account to:
    1. Any illegal activity;
    2. Request others to do or participate in any illegal acts;
    3. Violate any international, national, regional, local administrative regulation;
    4. Infringe or violate the intellectual property rights of Market Engine or of third-parties;
    5. Harass, abuse, insult, damage, defame, slander, depreciate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability;
    6. Present false or misleading information;
    7. Upload files or virus or any other type of malicious code that will and/or can be used in any way that affects the functionality or operationality of the website or any related website, other sites or the internet;
    8. Gather and follow personal information of other people;
    9. Spam, phish, pharm, pretext, spider, crawl ou scrape;
    10. Any other obscene or immoral purpose;
    11. Interfere or work around the characteristics of the website, of the service, of any related website, other websites or internet security.
  6. Although MARKET ENGINE forbids such conduct and content on Service, the user understands and agrees that MARKET ENGINE cannot be held accountable for the content entered upon the Service;
  7. Violation of any of the conditions established in the Terms of Service enables MARKET ENGINE to terminate the infringing user’s account;
  8. The user accepts and assumes all risks in using the Service.

C. Terms of Use of the Account

  1. To be eligible to use the Service, the user must be at least 18 years old;
  2. To sign up for the Service, the proponent must state his or her full name and a valid email address, as well as any other information requested by the Service provider;
  3. Login to the Account is meant for a single user – login sharing by several people is forbidden. The user can create separate logins for as many users as his or her plan allows;
  4. The user is fully responsible for keeping his or her account and password safe and confidential. MARKET ENGINE can’t and won’t be held accountable for the abuse of the service, nor for any loss or damage in the aftermath of user infringement or failure to ensure this security obligation;
  5. The user is fully responsible for sharing the projects of his account with third-parties. MARKET ENGINE cannot and will not be held responsible for any loss or damage that results from project sharing;
  6. The user is responsible for any content inserted and for all activity that occurs in his or her account (even when such content is inserted by other users who have accessed the account or project). By submitting or publishing content in the public areas of the Service, the user declares to be its owner, exempting MARKET ENGINE of any and all responsibilities.
  7. The assumes all risks and costs regarding the use of the service;
  8. The user cannot employ the Service for illegal/criminal, fraudulent or unauthorized purposes. The User cannot, while using the Service, violate any law of any jurisdiction (including, but not limited to, copyright law).

D. Terms of Use

Clients/users can navigate/consult their CASFLO APP account data (“Website use”). Any use of the website is bound to the terms in this agreement and, specifically, to the following terms.

  1. The user understands and agrees that MARKET ENGINE cannot be held accountable for, not even for mere negligence, for any direct, indirect, special, consequential or exemplary damage, including but not limited to: damage for loss of profit, good faith, misuse, data or other intangible losses (even if MARKET ENGINE was warned of the possibility of such losses), resulting of their using the site or third party products they access through the Site;
  2. MARKET ENGINE reserves the right to change or discontinue, on either a temporary or a permanent basis, access to the website (or any part of it) at any time, with or without prior notice.
  3. In the event of permanent discontinuation of the Service, MARKET ENGINE will inform the user of the fact with a notice, 30 (thirty) days before the date in which the aforementioned termination will occur.
  4. MARKET ENGINE has the right to close a user account if that account has not been accessed or used within a period of one year.

E. Payment, Refunds, Upgrading and Downgrading Terms

  1. Account and service payment should preferably be made via Credit Card or PayPal.
  2. If the user signs up for and acquires the service based on a monthly payment plan and he or she fails to cancel the account at the end of 30 (thirty) days, billing for the service will be issued monthly beginning on the 30th (thirtieth) day after the account was initially created.
  3. If the user signs up for and acquires the service based on an annual payment plan and he or she fails to cancel the account at the end of 365 (three hundred and sixty-five) days, billing for the service will be issued monthly beginning on the 365th (three hundred and sixty-fifth) day after the account was initially created.
  4. If during the trial period the user asks for or chooses a Service Upgrade, the free trial period will automatically end, and the Service will be billed in the same period following the update.
  5. The Service is billed for in advance, according to the interval contracted or the pre-paid plan chosen and it is not, in any case, refundable. There will be no refund or credit for partial service months, restitutions for downgrade or refunds for months when an open account was not used. Based on the principle of equality, no exceptions will be taken into consideration.
  6. The user is responsible for paying any charges, taxes or tributary or lawful obligations for the use of the Service.
  7. The agreed price does include any charges, taxes or obligations imposed by the tax authorities.
  8. If the user chooses or wishes to upgrade his or her monthly account plan, the payment for that service will be demandable immediately and automatically and can be charged by MARKET ENGINE through credit card or other means, namely PayPal, if the user has provided that information when hiring the service or in the course of its use.
  9. If the user chooses or wishes to upgrade his or her annual account plan, the differential will be calculated through duodecimals and the payment for that service will be demandable immediately and automatically and can be charged by MARKET ENGINE through credit card or other means, namely PayPal, if the user has provided that information when hiring the service or in the course of its use.
  10. If the user chooses or wishes to downgrade his or hers monthly or annual account plan, the payment for that service will be demandable when the previous plan is due and can be charged by MARKET ENGINE through credit card or other means, namely PayPal, if the user has provided that information when hiring the service or in the course of its use.
  11. Service price for an account can’t be reduced and is not subject to renegotiation with MARKET ENGINE.

F. Deleting Projects/Versions, Termination of the Account and Cancellation of subscription

  1. The user is the sole responsible for deleting his or her project and/or versions of a project. Deleting can be completed at any time through the Service’s website. The projects screen provides a simple cancellation option. After deleting a project and/or version of a project the user loses the right to access the data definitely.
  2. The user is the sole responsible for adequately canceling his or her subscription. Canceling can be completed at any time through the Service’s website. The account screen provides a simple cancellation link. Sending an email or a phone call to ask for the account to be cancelled is not the correct procedure for this end and the account cancellation will not be undertook.
  3. After the user has canceled the subscription, the subscription content will be maintained and the information and content saved/stored/kept can’t be recovered in case of the subscription is not renewed, therefore MARKET ENGINE strongly advises the User to create a security or backup archive.
  4. If the subscription is canceled before the end of a month and the payment has already been made, the cancelation will be effective after the due date of the subscription and will not be charged again.
  5. The User can at any moment delete his account through the Service website. The user profile screen provides that option which must be validated by the password set by the user. After deleting the account, the user loses the rights to any data permanently.
  6. At its own discretion, MARKET ENGINE has the right to suspend or terminate any user’s account and to refuse any and all present and future use of the Service, or of any other service provided by MARKET ENGINE, for any reason, at any given moment. Service termination denotes deactivation and/or suppression of the user’s Account, or even preventing the user from accessing the Account, as well as the right to confiscate all content from the user’s account.
  7. MARKET ENGINE reserves the right of refusing to provide the Service to any individual or company for any reason, at any given moment.

G. Changes to Service and Prices

  1. MARKET ENGINE reserves the right, periodically and at any given moment, to change or discontinue the Service (or any part of it), on either a temporary or permanent basis, without prior notice or with 30 consecutive days prior notice in the event of permanent discontinuation.
  2. MARKET ENGINE can discontinue the Service or part of it, whenever it identifies the need to perform changes or corrections. The user expressly accepts that MARKET ENGINE provides such corrections as part of the Service and the possible flaws inherent to them.
  3. As part of the service, MARKET ENGINE can also produce temporary discontinuities and changes and to the Service, subsequent to the correction of software issues, perfecting features, general improvements or even fully new versions of the service, aimed at improving its provision, thus intended at maximal user satisfaction and benefit. MARKET ENGINE will not be held accountable to the User or any third parties for any damages that may result or be the outcome of a termination or suspension of the account and/or user access to the Service.
  4. All Service prices, including but not limited to the monthly/annual fee for the Service’s charge rate, are subject to changes pending a prior 30-day notice. That notice can be given at any time through the publishing of the changes on the CASFLO APP  website (www.casflo-app.com) or on the Service itself.
  5. Neither the user nor any third parties can hold MARKET ENGINE accountable contractually, extra- contractually, criminally or in any other form for any changes or alterations to prices, or the suspension or termination of the Service.

H. Copyright and content propriety

  1. All Service Rights are reserved to MARKET ENGINE. The user accepts that the Service contains protected and confidential information that is ruled by the applicable legislation.
  2. The user cannot duplicate, copy, reproduce, redistribute, reuse or transform any part of the Website, Service or Account, with visual or design element or concepts, total or partially, for free or for a charge, without explicit written consent by MARKET ENGINE, at the risk of incurring in civil or criminal charges.
  3. MARKET ENGINE doesn’t claim any intellectual propriety right upon content, material or profile that the user might enter into the Service.

I. General conditions

  1. The user assumes his or her own risk while using the Service. Service is provided “as is” and “as available”.
  2. Tech support is provided by email to users and holders of paid accounts who are not behind or in default on payments.
  3. MARKET ENGINE uses partners for hosting and suppliers to provide for hardware, software, networks, storage and related technologies needed to run the site.
  4. The user cannot modify or adapt the Service’s Website.
  5. The user cannot use the image, contents and information of the Service’s Website, not even to modify another site, so as to falsely imply that it is associated with CASFLO APP website, or with any other service provided by MARKET ENGINE.
  6. The user cannot duplicate, copy, reproduce, redistribute, sell, resell or explore any portion of the Website, Website use, or Website access without explicit written consent by MARKET ENGINE, at the risk of incurring in civil or criminal charges.
  7. The user must not upload, insert, host or transmit emails, text messages or unsolicited “spam” messages.
  8. The service is provided online; therefore, MARKET ENGINE cannot be held accountable for any connectivity flaws and subsequent impossibility use.
  9. The user must take preemptive measures to ensure his or her security, so as to avoid transmitting any viruses or worms or any code that is destructive in nature.
  10. MARKET ENGINE doesn’t guarantee that
    1. the Service will satisfy a given user’s particular needs,
    2. the service will be continuous, timely, safe or error free,
    3. the results that can be obtained by using the service will be exact or reliable,
    4. the quality of products, services information or other material bought or acquired by the user through the Service will meet his or her expectations, and
    5. any mistakes on the service will be corrected.
  11. 11.   The user explicitly understands and agrees that MARKET ENGINE cannot be held accountable for any direct, indirect, accidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profit, good faith, misuse, data or other intangible losses (even if MARKET ENGINE was warned of the possibility of such losses), resulting of:
    1. the use or the inability to use the service,
    2. the cost of acquiring replacement goods and services as a result of any goods, data, information or services acquired or obtained, or messages received or operations contracted through the service,
    3. unauthorized access or changes to your data transmissions,
    4. declarations or conduct by third parties upon the Service,
    5. or any other questions regarding the Service.

Any doubts or questions about the Terms of Service should be directed to support@casflo-app.com.